Customers with mission-critical network requirements cannot afford downtime. SonicWall Introduces 24/7 support is an around-the-clock support service.
- Telephone/Web-based support – for basic configuration assistance 24×7
- Software/Firmware updates – for all software and firmware updates and upgrades
- Hardware replacement – advance exchange for replacement of defective hardware
- Support tools – access to SonicWALL’s electronic support tools