Standard Support · 5 years · NSA 4650
FROM £4,003.20 Excl VAT £3,336.00SKU: 01-SSC-3599
SonicWall’s Standard Support is available on SonicWALL TZ, Network Security Appliance (NSA), and SuperMassive firewalls.
This Standard Support 5-year licence for the NSA 4650 suite includes:
- Email/web/telephone support for technical assistance
- Software/firmware updates
- Hardware replacement
- Advanced exchange for replacement of defective hardware
- Access to SonicWall’s electronic support tools
This licence delivers support from 8:00 am to 5:00 pm local time (defined below), Monday to Friday, excluding holidays.
If you require 24×7 support, return to the main licences page and select a 24×7 Support Licence.
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SonicWall Global Support Services keep your security infrastructure current and help you to react swiftly to any problem that may occur.
Support Services include crucial updates and upgrades, the finest technical support, access to extensive electronic tools and timely hardware replacement.
This Standard Support Licence provides technical assistance during local business hours, 8:00 am to 5:00 pm, Monday to Friday, excluding holidays.
8:00 am – 5:00 pm local time is defined as follows:
- In North America: 8:00 am – 5:00 pm local time in the region where the product is registered
- In Latin America: 8:00 am – 5:00 pm local time in the country where the product is registered
- In Europe, Middle East and Africa: 9:00 am – 6:00 pm GMT+1 in the country where the product is registered
- In Asia Pacific: 8:00 am – 5:00 pm local time in the country where the product is registered
- In Japan: 5:00 pm – 2:00 am UTC/GMT
Do you require 24×7 support? If so, click the link below to return to the main licences page and select a ’24×7 Support Licence’.