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SONICWALL VIRTUAL ASSIST FOR UTM APPLIANCE UP TO 25 CONCURRENT TECHNICIAN
FROM £3,230.51 Excl VAT £2,692.09
SKU: 01-SSC-8834Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients – often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction being a key business driver for IT and technical support departments, employing user friendly tools is critical for enhancing service levels, improving resolution times and minimising costs.
Summary
Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients – often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction being a key business driver for IT and technical support departments, employing user friendly tools is critical for enhancing service levels, improving resolution times and minimising costs.
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