SONICWALL VIRTUAL ASSIST FOR UTM APPLIANCE UP TO 1 CONCURRENT TECHNICIAN

FROM £457.84 Excl VAT £381.53

SKU: 01-SSC-8831

Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients – often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction being a key business driver for IT and technical support departments, employing user friendly tools is critical for enhancing service levels, improving resolution times and minimising costs.

Summary

Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients – often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction being a key business driver for IT and technical support departments, employing user friendly tools is critical for enhancing service levels, improving resolution times and minimising costs.